1. What we collect
When you submit a request we collect the details you provide — name, email, mobile/WhatsApp, country, and your journey details such as route, dates, passengers, luggage and any special requirements.
2. How we use it
We use your information to respond to your enquiry, prepare quotes, verify availability and coordinate your journey. We do not auto-confirm bookings or charge you based on a submission alone.
3. Sharing
Your enquiry is sent securely to our operations team to action. We do not sell your information. Where a journey involves third-party providers (e.g. activities, lodges), we share only the details necessary to deliver those services.
4. Retention & safety
Submissions are retained securely for follow-up and record-keeping. Where a delivery to our operations system does not complete immediately, your submission is safely retained and retried so no enquiry is lost.
5. Analytics
We use privacy-respecting analytics to understand how the website is used and to improve it. UTM parameters may be captured to attribute how you found us.
6. Your rights
You may request access to, correction of, or deletion of your personal information by contacting our team through this website.
7. Contact
For privacy questions, contact our team through this website.